We will immediately send an email acknowledgement of your order. This mail would be sent in the email id provided by you in the order letter.

In case of online payments:
For payments from outside India: We use a third party payment gateway ‘shareit’. You will automatically be notified by the payment gateway once the payment is made.

For payments from India: we use a third party payment gateway ‘‘Times of Money’ for sale in India. You will be automatically notified by the payment gateway once the payment is made.

What are the types of payments allowed?
a. Offline Payment:

Off line payment mode is available only for customers in India. You can place your order along with your cheque favouring ‘Paramshree Infotech Services (P) Ltd’ and send the same to the following

address:

b. Online payment:

For payments from outside India: We have tied up with third party payment gateway ‘shareit’ for payments from outside India.
For payments from India: we have tied up with third party payment gateway ‘‘Times of Money’ for payments in INR..

Can the product be downloaded directly?

Yes it can be downloaded; however, it needs an activation code to activate this software. .

Can the product be put to use immediately on installation?
No. To protect the interest of our company the software requires a key. On installation this software would generate a request file for key. This file is to be mailed to the email id key@paramshree.com. Within 2 working days the key would be mailed back to you. Using this key you can authenticate the software and use it without any issues. Please click the following link to view/download the installation guidelines www.paramshree.com/installtion-guide.html

Can the product be copied in multiple locations or used in LAN or WAN?
The License for each CD is for single user in the system. It cannot be copied in LANs or WAN. The software will only work on a single system.

What are the minimum system requirements for running this software?

• Microsoft  Windows 98 or later with
• Microsoft internet Explorer 5.01 or later installed on your computer,
• 90 MHz or faster processor;
• 64 MB RAM or more;
• 50 MB of available hard disk space.

I have a different Operating system/browser/hardware environment than what is specified for running this software. Since I am interested in this software, how do I go about it?
Please send a mail to helpdesk@paramshree.com specifying the environment in your system. After testing this software in such environment, we will revert back to you. 

I have changed my system and now I am unable to use the product. Can you help me out?
Please send us a mail in the email id key@paramshree.com giving the reasons for shifting the software from one computer to another. We shall consider the same on the merits, after considering the history of such changes.

My system has crashed and I have restored it. Now I am unable to use the product. Can you help me out?
Please send us a mail in the email id key@paramshree.com giving the reasons for shifting the software from one computer to another. We shall consider the same on the merits, after considering the history of such changes.

Is there a refund policy?

No. In case of any problem with the CD, we replace it.